Service 03

Systems integration: ERP, CRM, e-commerce and APIs

We connect the systems your company already uses so orders, customers, inventory and finance stay in sync on their own, with no re-typing and no spreadsheets in between.

When it makes sense

Signs it's time.

  1. 01Online store orders are typed again into the ERP.
  2. 02Website inventory doesn't match actual inventory.
  3. 03Deals closed in the CRM never reach finance.
  4. 04An old integration stops working and nobody notices.
  5. 05Every system has a different customer record.
What we deliver

Service scope.

ERP and e-commerce integration

Orders, products, prices and inventory synced between your store and your ERP.

CRM connected to operations

Deals, customers and proposals synced between the CRM, the ERP and customer service.

APIs and webhooks

Connections to third-party APIs and bidirectional webhooks, with automatic retries on failure.

Monitoring

Alerts when an integration fails, and a log of every sync to trace any record.

// stack and practices
  • CRM, ERP, e-commerce
  • Bidirectional webhooks
  • Incremental sync
  • Built-in observability
  • Queues and retries
  • Idempotency
How we work

5 steps, from diagnosis to support.

  1. 01

    Discovery

    We map the current process, the systems involved and where the bottleneck is.

    2 to 3 days
  2. 02

    Strategy

    Technical proposal, stack, timeline and investment defined in writing.

    2 to 4 days
  3. 03

    Development

    Short sprints with partial deliveries in a staging environment.

    3 to 5 weeks
  4. 04

    Validation

    Testing, final adjustments and sign-off. QA, security and performance.

    1 week
  5. 05

    Support

    Deploy, documentation, training and continuous evolution.

    ongoing
Frequently asked questions

Common questions.

Can you integrate any system?

Any system that offers an API, webhooks, database access or file exports. During discovery we assess what each system allows.

What happens if an integration fails?

The failure is logged, retried automatically and, if it persists, triggers an alert. Nothing gets lost silently.

Do I need to switch systems?

No. The whole idea is to connect what you already use and only replace something when it truly makes sense.

Shall we look at your process?

You explain the problem. We build the solution. A straight answer, no generic proposal.