Service 02

AI automation for businesses

We apply artificial intelligence to repetitive operational tasks: reading documents, classifying requests, answering customers and feeding systems. Always with clear rules, human approval where it matters and predictable costs.

When it makes sense

Signs it's time.

  1. 01Your team spends hours copying data from emails, PDFs and invoices into the system.
  2. 02Customer service stops after business hours and leads go cold.
  3. 03Requests arrive through multiple channels and someone has to sort them all by hand.
  4. 04Reports and summaries are put together manually every week.
  5. 05You've already tried AI, but nothing made it to production.
What we deliver

Service scope.

Customer service agents

24/7 service on WhatsApp and other channels, querying your data and handing off to a human when needed.

Document extraction

Reading PDFs, invoices, contracts and receipts, with the data already structured in your system.

Triage and classification

Requests, tickets and leads automatically classified and routed to the right person.

AI over your data

Search and answers based on your company's documents and knowledge base (RAG).

// stack and practices
  • LLM-ops with fallback
  • RAG over your data
  • Workflows with approval
  • Predictable cost per run
  • Logs of every decision
  • WhatsApp integration
How we work

5 steps, from diagnosis to support.

  1. 01

    Discovery

    We map the current process, the systems involved and where the bottleneck is.

    2 to 3 days
  2. 02

    Strategy

    Technical proposal, stack, timeline and investment defined in writing.

    2 to 4 days
  3. 03

    Development

    Short sprints with partial deliveries in a staging environment.

    3 to 5 weeks
  4. 04

    Validation

    Testing, final adjustments and sign-off. QA, security and performance.

    1 week
  5. 05

    Support

    Deploy, documentation, training and continuous evolution.

    ongoing
Frequently asked questions

Common questions.

Will the AI make decisions on its own?

Only where you decide. Sensitive steps go through human approval, and every AI decision is logged for auditing.

Is my data safe?

Data only flows between your systems and the providers chosen for the project, with restricted access and usage logs.

How much does it cost to run an AI automation?

The running cost is estimated before we start, based on task volume, and monitored after launch so there are no surprises on the bill.

Shall we look at your process?

You explain the problem. We build the solution. A straight answer, no generic proposal.